Cancellation Policy

Effective Date: Aug 29, 2023

Thank you for choosing Golden Leaf Health for your healthcare needs. We are committed to providing you with the highest quality care and building a long-term patient-doctor relationship. To help us maintain an efficient practice and ensure availability to all patients, we have established the following cancellation policy.

Rescheduling Appointments

You may reschedule your telemedicine appointment at any time prior to the appointment time, without incurring any additional fees. Please contact our office via phone at (760) 542-8898 or through the reschedule link that was included with your booking details to make any changes to your appointment.

Cancellation Policy

If you need to cancel your telemedicine appointment, please do so at least 24 hours in advance to avoid a cancellation fee. Failure to cancel at least 24 hours before your scheduled appointment time will result in a non-refundable cancellation fee equal to the cost of the scheduled service.

How to Cancel

To cancel or reschedule your appointment, you can:

1. Use the link that was included with your booking details
2. Call our office at (760) 542-8898.
3. Email our office at [email protected].

Please make sure to receive a confirmation of your cancellation to ensure that it has been processed.

No-Shows

Failure to show up for a scheduled appointment without prior notification will also be subject to the non-refundable cancellation fee.

Changes to This Policy

We reserve the right to modify or amend this cancellation policy at our discretion. Any changes will be effective immediately upon posting, and your continued patronage constitutes acceptance of these changes.